Join us at CAST 2009, the 4th Annual
Conference of the Association of Software Testing
in Colorado Springs, Colorado,
July 13-16, 2009
Serving Our Stakeholders
Keynote Presentation by Dr. Jonathan Koomey,
Project Scientist at Lawrence Berkeley National Laboratory,
Consulting Professor at Stanford University,
and author of
Turning Numbers into Knowledge: Mastering the Art of Problem Solving
The Association for Software Testing is pleased to announce its fourth annual conference, CAST 2009, to be held July 13-16. The conference will be held in sporty Colorado Springs, Colorado, at the Antlers Hilton Hotel. The Antlers Hilton offers stunning views of the Rocky Mountains and Pikes Peak, which serve as a dramatic
backdrop for this year’s theme: "Serving our Stakeholders".
Join colleagues from around the world as we confer and learn from each other.
Who are our Stakeholders
Only rarely do we test software solely for the joy of finding a bug. We test software because someone wants us to provide them with quality-related information about their software so they can make better decisions, fix important bugs, and/or assess regulatory compliance. Those someones are stakeholders. Generally, stakeholders fall into one of four groups and each have competing expectations: end users, regulators, business leaders, or development teams.
- End Users: Many testers focus on the needs and expectations of end users. Do you? When you do, how do you go about donning an “end-user persona”? How can you be an advocate for end users? Are end-users the only stakeholders on your project?
- Regulators: When are regulatory agencies your most important stakeholders? When are they just another source for requirements? Or do they just generate busy work? How can we satisfy regulators without neglecting other stakeholders?
- Business Leaders: You may think of managers and executives as your primary stakeholders. Do you really give them the kind of business information they need? How do you provide business decision leaders with actionable information?
- Development Teams: Do your developers thank you for finding bugs, or do they hide when they see you coming? Do you treat them as your primary stakeholder? Do you think it would be useful if you did?
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